FAQ
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Do I need to have a flywheel to become a member?
No you don't. Our level 1 membership is for anybody that is interested in flywheel training. The resources will give you information and insights into what flywheel resistance training is all about.
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How do I know which membership is right for me?
Our level 1 membership is for those considering buying an Exerfly and wanting to learn more about the training tool. Our level 2 membership is for those seeking assistance to get started with Exerfly and presents information about the various technologies and fundamental loading patterns. Our level 3 membership is for those looking for professional development and wanting to be a part of an Exerfly community, where you have access to comprehensive resources and face to face interactions with the Exerfly Education team.
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Where can I find out more information about memberships?
You can click on each membership to find a detailed description. If you are still unsure or want more information, please contact [email protected].
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What prior knowledge is needed before becoming a member?
Each level builds on the previous, so if you have no flywheel resistance knowledge, then it is recommended to begin with level 1.
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Do you offer stand alone courses?
We offer stand alone specialized courses that can be purchased in addition to your membership.
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I have a number of colleagues/staff that all want to access the course. Do you offer group discounts?
Yes, please contact [email protected] and we can organize a discount for you if there are 2 or more people in your organization who want to access the course.
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Do you offer trial periods before I commit to a full membership?
No we don't offer trial periods. If you would like to get an idea of what our resources are like, we suggest trying out level 1 membership first, which is free to access.
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Do you offer payment plans?
Unfortunately we do not offer payment plans for our memberships.
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What is your cancellation policy?
You may cancel your membership at any time, however we do not offer refunds. If you wish to cancel your membership, ensure you do so before your next annual payment comes out.
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